Returns & Exchanges
Due to the perishable nature of our dairy-free creamers, we do not accept physical returns; however, if you are unsatisfied with your order, we are committed to making it right within 30 days of purchase.
Review Our Policy
Ensure your request is submitted within 30 days of the delivery date and was purchased directly from our official website.
Gather Order Details
Locate your order number and the specific batch information or photos if the product arrived damaged or defective.
Contact Support
Email our customer care team at [email protected] with your order details to initiate a refund or replacement request.
Resolution Process
Once approved, we will issue a credit to your original payment method or ship out a replacement product at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing